🟧 Privacy Policy – Vendii Social Media

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At Vendii Social Media, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data.

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🟧 1. Information We Collect

We may collect the following types of information:

🔹 Personal Information

• Name, phone number, email address

• Business details

• Service requirements

🔹 Participant / Lead Information (NDIS)

• Basic contact details of enquiries

• Service needs and preferences

• Location information

(We do not intentionally collect sensitive health data unless voluntarily provided.)

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🟧 2. How We Use Your Information

We use collected information to:

• Deliver marketing and lead generation services

• Contact you regarding enquiries or services

• Provide qualified leads to NDIS service providers

• Improve our services and campaigns

• Send updates, reports, or promotional communication

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🟧 3. Sharing of Information

We may share information:

• With clients (NDIS service providers) for lead delivery

• With third-party platforms (e.g., advertising tools like Facebook/Google)

• With service providers who assist in delivering our services

We do not sell personal information to third parties.

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🟧 4. Data Protection & Security

We take reasonable measures to protect your information, including:

• Secure data storage

• Restricted access

• Use of trusted platforms and tools

However, no digital system is completely secure, and we cannot guarantee absolute security.

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🟧 5. Cookies & Tracking

Our website may use cookies and tracking tools to:

• Improve user experience

• Analyse website performance

• Optimise advertising campaigns

You can disable cookies through your browser settings.

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🟧 6. Third-Party Platforms

Our services rely on platforms such as:

• Facebook / Instagram

• Google Ads

• Website analytics tools

These platforms may collect and process data according to their own privacy policies. Vendii is not responsible for third-party data practices.

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🟧 7. Data Retention

We retain information only as long as necessary to:

• Deliver services

• Comply with legal obligations

• Improve business operations

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🟧 8. Your Rights

You have the right to:

• Request access to your data

• Request correction or deletion

• Opt out of marketing communications

Requests can be made via email.

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🟧 9. NDIS Compliance Note

Vendii handles NDIS-related enquiries with care and professionalism. However:

• We act as a marketing and lead generation service provider, not a healthcare provider

• Clients are responsible for handling participant data in compliance with NDIS regulations

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🟧 10. Updates to This Policy

We may update this Privacy Policy at any time. Continued use of our services indicates acceptance of any changes.

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🟧 11. Contact Us

For any privacy-related enquiries, please contact:

Vendii Social Media
📧 info@vendii.com.au
🌐 www.vendii.com.au

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🟧 Final Note

We are committed to maintaining trust, transparency, and data responsibility in everything we do.

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